Step 1 – Contact us
The young person, or an agency on their behalf, need to complete a stage one referral form containing some basic details about their current situation. They can also call us at 01286 671153 or visit our office in Caernarfon’s town centre.
Step 2 – Talk to our referrals officer
The referrals officer will contact the young person and tell them more about GISDA and the services we offer. They will then complete stage two of the referrals form which requires more information about the person’s background, current situation, and the type of support they need.
Step 3 – Meet our referrals officer
The referrals officer will arrange to meet the young person at a safe and convenient location to introduce themselves and complete the final part of the referral.
Step 4 – The referrals officer contacts other agencies
If the young person has received support from other agencies, or is currently receiving support from another agency, our referrals officer will get in touch with these agencies for more information about the nature of this support.
Step 5 – The referrals officer assesses your case
After collecting all the information, we complete a risk assessment and decide whether the young person is eligible to receive support from GISDA.
Step 6 – Welcome to GISDA
If the young person is eligible to receive support they will be placed on GISDA’s waiting list until they are allocated a key worker. It is difficult to estimate how long a person will be waiting for support. In the meantime, the referrals officer will refer the young person to other related agencies and explore alternative options for support.